Terms & Conditions of Business


Booking

A minimum deposit of 25% (non-refundable*) is required for bookings made more than six weeks before the start of the course, with the balance due 30 days before commencement. Payment in full is required for bookings made less than six weeks before the start of the course and for courses costing less than £100.

Cancellation

You may cancel your course at any time by written notification (email). Cancellation will be effective on the day notification is received. Refund (less deposit) will be made only if cancellation is received 30 days prior to course commencement.

Personal Insurance

We strongly recommend that you arrange your own personal insurance at the time of booking to cover against personal accident, loss of property, cancellation, medical costs, repatriation etc.

Nomad Insurances

Our yachts are fully insured against accidents and third party liability. Responsibility is not accepted for personal accidents, damage or loss attributable to your negligence or misconduct. Nomad Sailing reserves the right to hold any student liable for any/all damage or loss resulting from negligence or misconduct.

* Cancellation by us

We reserve the right to cancel a course or your booking. If circumstances beyond our control dictate that we have to cancel your booking, then a full refund (including deposit) will be made. Beyond this Nomad Sailing does not accept any liability for incidental expenses incurred. We will endeavour as far as is reasonably practicable to offer an alternative course which you may choose to accept in place of a refund. Such an offer, once accepted, constitutes a new booking subject to all the aforesaid terms and conditions. If, unusually, we need to make changes to the vessel, venue, departure point, destination or instructor, this will not constitute a change in the conditions of the contract and changes to the aforementioned by us do not constitute a cancellation. If, in the case of mile-building trips, channel crossings and longer passages, we have to make changes to the destination or route due to adverse weather, but are able to offer alternative sailing, then this does not constitute a cancellation.

Free Re-sits

We offer a free re-sit to those who fail to meet the standard required to pass the course. This applies to RYA Day Skipper Theory, Yachtmaster Theory, Start Yachting, Competent Crew, Day Skipper Practical and Coastal Skipper Practical. To qualify you must meet the prerequisite experience, qualifiactions or knowledge and understanding for each course - see our course pages for this

Data Protection

Information you submit in booking and enquiry form will not be shared, except with the appropriate instructor and/or with the RYA for registration and certification purposes.

Complaints

Should you at any time feel that a course is not meeting your expectations or you have a concern, it is vital that you bring the issue to the attention of your instructor in the first instance. Should the matter remain unresolved you should contact the Principal or Chief Instructor at Nomad Sailing ( 07931 940277 / 01424 461185). If the Principal is not been able to resolve the issue then you are free to contact the RYA Training Dept : RYA House, Ensign Way, Hamble. SO31 4YA

Revised 4 November 2015 (see previous revision)